As part of Fender’s commitment to complete customer satisfaction, all product lines distributed domestically by FMIC must first come to Fender’s California warehouse. They are subject there to a stringent inspection and hands-on quality control process before approval for shipment. Fender personnel inspect all instruments and amplifiers to ensure proper set up, intonation and playability upon receipt and removal from their containers by retailers.

After initial inspection, all products are inventoried with a state-of-the-art bar code system. In the warehouse, the bar code allows a computer-operated forklift to efficiently locate and retrieve any given product in seconds. The bar code also provides vital electronic product and tracking data, including model and serial numbers, pricing information, and shipping and receiving dates—all to facilitate better service to individual dealers by providing them with an organized and instantly accessible inventory.

Before leaving the warehouse, products are again subjected to an intensive inspection process. When an order has been placed and is ready to ship, Fender Distribution offers its retailers a variety of shipping methods and courier options. Generally, we’re able to ship high-quality, playable products from the warehouse to U.S. and Canadian retailers within three to four business days.

We at Fender strive to make quality our top priority, but that commitment to quality doesn’t stop with our products. That’s why we’re dedicated to providing our valued network of dealers with one of the most advanced, accurate and efficient distribution systems in the musical instrument industry.